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Tier 1 Performance Solutions, LLC

Address

100 E Rivercenter Blvd Ste 100
Covington, KY, 41011-1550
US

View website

UEI: SQLGQDFWBJ51

Number of Employees: 285

HUBZone Owned: No

Woman Owned: No

Socially and Economically Disadvantaged: No

SBIR/STTR Involvement

Year of first award: 2009

21

Phase I Awards

9

Phase II Awards

42.86%

Conversion Rate

$2,628,805

Phase I Dollars

$8,864,521

Phase II Dollars

$11,493,326

Total Awarded

Awards

Up to 10 of the most recent awards are being displayed. To view all of this company's awards, visit the Award Data search page.

Seal of the Agency: DOD

ECCCHO: Effective Combat Casualty Care Handoff Operations

Amount: $1,695,661   Topic: DHA17B-002

According to the Joint Commission, approximately 70% of sentinel events in medical care are related to communication mishaps, and despite regular and frequent occurrence, poor communication during patient handoffs (i.e., transfer of patient care information, responsibility, and authority from one provider to another) remains a major contributor to medical errors (Nether, 2017; The Joint Commission, 2017, SEA 58). These estimates are based on the 21,000 health care organizations accredited by the Joint Commission but ignore errors in combat casualty where these numbers are likely to be higher due to the harsh nature of combat environments. Why do patient handoffs matter? Patient handoffs are critical for facilitating and informing decisions about the next level of care and can impact treatment throughout the continuum of care. A standardized approach can help mitigate known risks related to information loss. In addition, the written information transferred during a handoff serves as a patient record. This record informs the patient’s long-term care and determines disability benefits for life. Handoffs are conducted by teams of at least two; and in combat casualty care, there are many known challenges. First, these teams could have little or no previous interactions and may even involve transport teams with no medical background, further complicating communication and coordination of care. Operational experience suggests that context/environment, experience, expertise, and state of the individuals involved in the care of the wounded are among the many factors that could affect successful handoff. These factors impact the way in which information is captured and communicated, which drive the success of the handoff. Imagine a common scenario in recent engagements involving a Marine unit on a foot patrol in Afghanistan—one explosion, then another. This routine procedure of transferring care from one provider to another is fraught with challenges. On the bird, the medic gives the patient more morphine because he appears to be in extreme pain. Unfortunately, the patient immediately deteriorates as his heart slows and blood pressure drops. The patient dies due to a combination of morphine overdose and blood loss. The ultimate goal of this proposed work is to improve combat survivability and reduce preventable deaths by focusing on the challenges that revolve around communication during patient handoffs in combat situations. Products of this work will be a patient handoff protocol based on science and operational requirements and associated training linked to existing Tactical Combat Casualty (TCCC) training. The Effective Combat Casualty Care Handoff Operations (ECCCHO) protocol incorporates the science of effective team communications as well as current best practices in the field. Associated ECCCHO training was developed based on adult learning principles and operational training constraints.

Tagged as:

STTR

Phase II

2021

DOD

DHA

Seal of the Agency: DOD

CREWS -- Instructional Strategies and Methods for Pilot Training

Amount: $139,984   Topic: N202-112

New technological advancements in flight systems and unmanned or autonomous platforms is requiring pilots interpret, understand, and respond to new forms of data through sensor fusion or automated control inputs. It is critical to understand how pilots are responding to these new multi-domain environments and how they can create new mental models that allow them to respond more quickly and appropriately. Traditional Crew Resource Management (CRM) models have served well for instructing crew members in appropriate communications and interactions with their human counterparts. However, they have fallen short in instilling best response to automation or non-human crew. To improve pilots’ ability to synthesize data and respond to remote, autonomous, or non-human crew, TiER1 proposes developing a desktop trainer (CREWS) that will allow pilots to practice in high-context situations that is easily accessible and can be completed in an instructorless ecosystem or one that requires minimal intervention. To get there, TiER1 will seek to redefine traditional CRM models to expand crew definitions to include remote, autonomous, or non-human crew, allowing for better data analysis, decision making, and response. By expanding this definition, TiER1 can focus on the most influential tasks and behaviors that will lead to the greatest amount of change and allow pilots to create new mental models more quickly. By identifying the right set of tasks and behaviors, TiER1 can build new instructional methods that will allow pilots to practice and build their skills. The goal is to transfer these instructional methods to the CREWS platform that integrates data from autonomous sources, simulated remote crews, and context-driven mission profiles which allows pilots to repeatedly practice their new skills in a low-stakes environment.

Tagged as:

SBIR

Phase I

2021

DOD

NAVY

Seal of the Agency: DOD

Advance

Amount: $999,948   Topic: AF20R-DCSO1

The USAF Academy (USAFA) is seeking a solution to track and evaluate leadership development activities, providing insight into potential gaps in curricula and activities that align with character, leadership, and comprehensive airman fitness (CAF) competencies. TiER1 Performance has developed the Advance platform that will enable USAFA cadets to visualize and track their leadership development journey while at USAFA. Advance will provide USAFA with the tools they need to provide non-academic personal and professional development curriculum that will support the cadets’ development. The academic courses at USAFA will also be able to leverage the features of Advance to integrate with their curriculum. Advance includes the development of a mental fitness curriculum to fully support the integration of CAF competencies into the character and leadership development journey at USAFA. The current COVID-19 crisis has revealed the need for cadets to be more resilient by living out and inspiring others to apply the CAF framework. The mental fitness curriculum in Advance will support cadets while at USAFA and prepare them to effectively lead others during operational conflict and crisis events.  The Advance solution will also include the development of mobile device support features so that cadets may access content and resources at the point of need. This mobile enablement will provide cadets with a full suite of features for leadership development at their fingertips, including reflections, action plans, mentor feedback and input, and the mental fitness curriculum.

Tagged as:

SBIR

Phase II

2020

DOD

USAF

Seal of the Agency: DOD

Transformation Accelerated through Redesign, Guidance, and Enhanced Training (TARGET)

Amount: $2,349,396   Topic: N17A-T017

As submarine threats from adversary countries continue to rise, the U.S. Navy must maintain and expand its anti-submarine warfare (ASW) capabilities. Warfighter readiness is the linchpin of the Navy’s ASW strategy, but the complexity of the ASW domain necessitates time-consuming training, and practical experiences to transfer those skills to the operational environment. Innovative training approaches can accelerate mastery and foster skill transfer. The TARGET (Transformation Accelerated through Redesign, Guidance, and Enhanced Training) project uses two key components to address this need: (1) a task-centered instructional design strategy for ASW education, and (2) an electronic learning activity coach (eLAC) assisting faculty in application of this strategy. During Phase I, we developed prototypes designed to improve the STG’s ability to visualize the effects of oceanography on sonar. We also defined a library of other innovative learning methods for application to STG training. During Phase II, TARGET will work with ASW faculty to redesign the curriculum adopting a task-centered learning framework for integrating teaching methods and technologies. As eLAC is integrated into faculty processes, the impact of task-centered instructional design will expand, by allowing instructors to apply the task-centered learning approach to other ASW topics and throughout Navy schoolhouse and ship-board training.

Tagged as:

STTR

Phase II

2019

DOD

NAVY

Seal of the Agency: DOD

CODE: Cadet Outcomes Development Evaluation

Amount: $49,974   Topic: AF182-005

The United States Air Force Academy (USAFA) provides an elite undergraduate educational program that integrates academic, military, and athletic programs to develop leaders of character, motivated to lead the Air Force in service to our nation. By the time cadets graduate and are commissioned as second lieutenants they are expected to acquire a combination of knowledge, skills, and responsibilities for leadership. However, USAFA leadership has identified a need to discover opportunities to improve cadet leadership development. To meet this need we will develop Cadet Outcomes Development and Evaluation (CODE), leveraging our commercial Performance1 platform and extend the tools we have developed for Pararescue Jumpers and Combat Rescue Officers (PJ/CROs). CODE will meet USAFAs needs by providing cadets with a tool to: (1) visualize their leadership and character strengths development journey across their 4-year mission at the Academy; (2) track their leadership and character strengths development activities through a leadership portfolio; (3) collaborate with supervisors to plan future leadership and character strengths development activities; (4) view feedback received directly related to leadership proficiencies; and (5) record personal reflections about their own development. Additionally, supervisors will be able to evaluate cadets leadership activities through rubrics provided in CODE.

Tagged as:

SBIR

Phase I

2019

DOD

USAF

Seal of the Agency: DOD

Inspire: Faculty Onboarding and Development Platform

Amount: $49,964   Topic: AF192-001

As organizations scale it becomes increasingly difficult to have a consistent experience for new employees being introduced to the culture and their role. We know that onboarding experiences—and how well they meet expectations and needs—influence how employees engage with the culture and their success in the role. The academic leaders at the United States Air Force Academy have observed that the complexity of the organization and the limited classroom experience for many incoming faculty members makes onboarding and continuous development a critical need for the Academy. However, the Academy team has limited capacity to create the portals, experiences, simulations, orientation materials, and skill development resources necessary for faculty. Relatedly, the Air Force Combatives Center of Excellence, is hiring faculty to lead this new program and requires a solution to provide preboarding, onboarding, and continuous development. To meet these needs, we propose to extend TiER1’s onboarding and development technology platform to create Inspire, a faculty onboarding and continuous development solution for the Academy.

Tagged as:

SBIR

Phase I

2019

DOD

USAF

Seal of the Agency: DOD

Semantic Plan to Inform Digital Representation (SPIDR)

Amount: $99,999   Topic: A17-055

Army mission planning is complex and entails coordination across echelons in a dynamic environment. There is a significant opportunity to mitigate the complexity with new decision aiding systems. Chief among the challenges is designing a decision aiding system that appropriately represents the many planning artifacts, both digital and analog, as well as updating and integrating the dynamic entities and relationships needed for revising plans and courses of action in real-time. Future systems must satisfactorily represent the relationships between high level, abstract plans and low-level, detailed plans and provide system users an optimized view of the most relevant information for the task at hand while hiding at-the-moment irrelevant information. This requires comprehensive formal representations with defined semantics that spans the MDMP. Our approach will evaluate formalism to represent the mission planning concepts, algorithms to manipulate those concepts, and near-term aspects of the mission planning process. The ultimate goal of the system is to leverage a natural division of labor between human and machine to provide enough automation to improve the efficiency and effectiveness of mission planning while promoting a shared understanding of the planning so that human planners trust the system.

Tagged as:

SBIR

Phase I

2018

DOD

ARMY

Seal of the Agency: DOD

ECCCHO: Effective Combat Casualty Care Handoff Operations

Amount: $149,986   Topic: DHA17B-002

Approximately 70% of sentinel events in medical care are related to communication mishaps, and despite regular and frequent occurrence, an even higher percentage (80%) of severe medical errors are related to miscommunication during handoffs (i.e., the transferring of information, responsibility, and authority for patient care from one provider to another). The TiER1 team proposes to address challenges related standardized handoff protocols, validation of those protocols, and transfer of evidence-based approaches to the field. To address these challenges, we propose to develop the Effective Combat Casualty Care Handoff Operations (ECCCHO) system. Three components comprise the ECCCHO system: (1) The Toolkit including mnemonics and a digital Tactical Combat Casualty Care (TCCC) Card to ensure the right elements accompany a handoff; (2) The Methoddrawn from team performance research and applications, current best practices in patient handoffs, and TiER1s approach to addressing performance and organizational gaps in Fortune 500 companies; and (3) Outcome measures against which methods and elements of handoff protocols can be evaluated. The Toolkit will include what (required elements) to communicate as specified by DHA Procedural Instruction Number 6040.01, and the Method will specify how (process) to communicate during handoffs throughout the continuum of care.

Tagged as:

STTR

Phase I

2018

DOD

DHA

Seal of the Agency: DOE

Innovative Technologies to Mitigate Experienced-Workforce Shortages

Amount: $149,834   Topic: 05a

A crisis is brewing in the utilities industry. Out of date infrastructure and a rapidly retiring workforce contribute to a new generation of workers who find themselves unable to quickly and effectively solve problems. TiER1 Performance Solutions and the Gronstedt Group propose a solution that will put the power of augmented reality (AR) and the knowledge of experienced utility personnel into the hands of field operators. Our solution will bridge the skill gap in the utility industry and equip the workforce with the information they need to solve problems, at the point of need. Specifically, we propose to develop an augmented reality (AR)- based solution, the Distributed Sharable Knowledge (AR-DiSK) toolkit, to address three challenges in the utilities industry: (1) the impending wave of knowledge loss, (2) the burdensome cost of training and knowledge management, and (3) the need to support management in the development and deployment of employees. AR holds the potential to profoundly change skill development and performance support, and provides a key component of the DESK toolkit. In particular, AR-DiSK will support (1) distributed collaboration through the use of AR technology; (2) the gathering knowledge and expertise from workers during real-time operational scenarios, structured interviews, and annotated “how to” videos; and (3) ready access to a library of resources, including videos, just-in-time training, procedures, “helpful hints,” and SME contact information. To support collaboration, AR-DiSK will enable remote experts to work “side-by-side” with field workers through a live camera feed streamed through the AR headset worn by the field operator. Talking through two-way voice communication, the remote expert will guide the field technician through the work by annotating the technician’s view with instructions that the expert provides on a touch screen. Using x’s, numbers, and arrows, the expert will indicate the correct sequence of buttons to press, or levers to switch, to resolve a problem. The field technician sees these instructions overlaid on the physical object through their AR headset. The remote expert employs instructional videos or 3D instructional animations as needed. Procedures from a manual become 3D holograms that walk the operator through a task. Animations provide the field operator with “x-ray vision” of underground cables and other hidden features. The user experience replicates an expert at the user’s side, regardless of location. In addition to supporting collaboration, AR-DiSK will enable the gathering and recording of expert inputs and will provide a library of resources, including tools to support knowledge elicitation, knowledge management, and design systems, so that information is easily accessible to the personnel who need it. Phase I provides the foundational analyses necessary for the development of AR-DiSK. The main Phase I tasks are to map potential AR solutions to utility industry challenges, identify specific use cases and constraints, and develop a storyboard prototype of a knowledge elicitation and sharing tool.

Tagged as:

SBIR

Phase I

2018

DOE

Seal of the Agency: DOD

Transformation Accelerated through Redesign, Guidance, and Enhanced Training (TARGET)

Amount: $149,968   Topic: N17A-T017

As submarine threats from adversary countries continue to rise, the U.S. Navy must maintain and expand its anti-submarine warfare (ASW) capabilities. Warfighter readiness is the linchpin of the Navys ASW strategy, but the complexity of the ASW domain necessitates time-consuming training, and practical experiences to transfer those skills to the operational environment. An innovative training approach is needed to accelerate mastery and foster transfer of ASW skills. To satisfy this need, we propose to develop TARGET: Transformation Accelerated through Redesign, Guidance, and Enhanced Training. TARGET is comprised of two components: (1) a task-centered instructional design strategy for ASW education, and (2) a performance support tool to assist ASW instructors as they apply task-centered instructional design. TARGETS first component involves adopting a task-centered learning framework for integrating teaching methods and technologies into a cohesive curriculum. The curriculum will accelerate mastery of complex ASW skills, reducing schoolhouse training time. TARGETs second component involves developing an electronic performance support tool to assist Navy instructors as they apply task-centered instructional design. The tool will greatly expand the impact of our solution by allowing instructors to apply the task-centered learning approach to other ASW topics and throughout Navy schoolhouse training.

Tagged as:

STTR

Phase I

2017

DOD

NAVY